FAQs

Customer Questions & Answers

1. What is FlaireCart?

Answer: FlaireCart is an all-in-one ecommerce platform that offers a wide range of products across various categories including fashion, electronics, home essentials, and more – all at affordable prices.


2. How do I place an order on FlaireCart?

Answer: Simply browse your favorite products, add them to your cart, and proceed to checkout. Enter your delivery details and payment information to complete your order.


3. What payment methods are accepted?

Answer: We accept major credit/debit cards, UPI, net banking, and Cash on Delivery (COD) on selected orders.


4. Can I cancel or change my order after placing it?

Answer: Yes, you can cancel or modify your order within 2 hours of placing it by visiting your account dashboard or contacting customer support.


5. How long does delivery take?

Answer: Standard delivery takes 3–7 business days depending on your location. Express shipping is available on select products.


6. Do you offer return or exchange options?

Answer: Yes, we offer a 7-day return/exchange policy on most items except trending products. The product must be unused and in original packaging. Please refer to our return policy for details.


7. Is FlaireCart available on mobile?

Answer: Yes! You can shop on our mobile-optimized website or download our app for Android and iOS for a seamless experience.


8. How do I track my order?

Answer: After placing your order, you will receive a tracking link via email/SMS. You can also track orders directly from your account dashboard.


9. How do I contact FlaireCart customer support?

Answer: You can reach us via our support email at https://flairecart.com/pages/contact, or use the live chat option on our website for instant help.


10. Are there any benefits to creating an account?

Answer: Yes! Creating an account lets you track orders, save shipping details, access, discount coupon, offers,  exclusive deals, and receive personalized recommendations.